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Explore How We Handle Your Privacy

At login inatogel, your personal data — from account registration details to payment records across DANA, OVO, GoPay and QRIS — is handled with strict controls that depend…

Data collected only as neededDANA, OVO, GoPay & QRIS transaction records securedYour right to access or delete your dataRetention periods clearly definedContact us anytime to review your profile
login inatogel Explore How We Handle Your Privacy
PRIVACY CONTACT PATHS

Open a Data Request With Our Team

If you have a question about this Privacy Policy, want to correct information we hold, or need to request deletion of your account data, our support…

Live Chat — Privacy Queue Start a live chat session inside your account dashboard and select 'Privacy Request' from…
Email — Data Protection Send your data access, correction or deletion request to our dedicated privacy email address.
Account Settings — Self-Service Log in, navigate to Settings › Privacy, and download a copy of your stored…
HOW WE PROTECT YOUR DATA

See What login inatogel Does to Secure Your Information

Data protection at login inatogel is not a single step — it is a layered set of controls applied from the moment you create your account to the point where your data…

Encryption at Rest and in Transit

All account data — including your linked DANA or OVO wallet identifiers — is encrypted with AES-256 at rest. Data moving between your device and our servers travels over TLS 1.3, so nothing is readable in transit.

Cookie Policy and Consent

We use session cookies to keep you logged in, preference cookies to remember your language setting, and analytics cookies to understand page performance. You can withdraw consent for non-essential cookies at any time through the Settings › Privacy menu.

Account Access Security

Your account is protected by a hashed password and optional two-factor authentication via SMS to your registered Indonesian mobile number. We log every login attempt — successful or failed — so you can review access history inside your account dashboard.

Data Retention Schedule

Active account data is held for the duration of your account. Payment transaction records (GoPay, QRIS, DANA, OVO) are retained for a minimum period that depends on local law. After account closure, non-financial data is deleted within 30 days.

Third-Party Data Sharing Limits

We share your data only with payment processors needed to complete your DANA, OVO, GoPay or QRIS transactions, and with identity-verification partners where local law requires it. No advertising network receives your personal information.

Your Right to Correct or Delete

You can request a correction to any inaccurate field in your profile, or ask us to delete your account data entirely. Requests submitted via the privacy email channel are actioned within five working days and confirmed by return email.

Check the Answers to Common Privacy Questions

These are the questions we hear most often from people reviewing our Privacy Policy before opening or continuing to use their login inatogel account. If your question is not here, the live chat privacy queue is the fastest way to get a specific answer from our team.

We collect your full name, email address, Indonesian mobile number, and the payment identifier for whichever wallet you connect — DANA, OVO, GoPay or QRIS. Device and IP data are also logged for security purposes during each session.

Yes. Log in, go to Settings › Privacy, and select 'Download My Data'. The file covers your profile fields, login history, and payment transaction records. Alternatively, submit a written request via our privacy email and we will provide it within five working days.

No. Your DANA, OVO, GoPay and QRIS transaction records are shared only with the payment processor needed to complete each transfer. We do not pass financial or behavioural data to any advertising network or marketing partner.

Non-financial profile data is deleted within 30 days of account closure. Payment transaction records are retained for a period that depends on local law — typically longer than profile data due to financial record-keeping obligations under Indonesian regulation.

Contact us through the live chat privacy queue or send a deletion request to our privacy email address, including your registered mobile number. We will verify your identity and confirm deletion within five working days of receiving your request.

We use essential session cookies (cannot be turned off without breaking login), preference cookies, and optional analytics cookies. You can withdraw consent for analytics and preference cookies at any time under Settings › Privacy on your account dashboard.

Yes. Whether you access your account on a desktop browser or a mobile device, all data travels over TLS 1.3 encryption. SMS-based two-factor authentication adds a second layer specifically for mobile sessions, keeping your account data protected regardless of your device type.